Help center
Frequently asked questions
Everything about delivery, payment, warranty and your account. Still stuck? We’re here.
Delivery is fully automatic as soon as your payment is confirmed. You receive the goods by email, on your invoice page and – when you’re signed in – in your account under Orders.
Currently through our checkout partner SellAuth: Bitcoin, Litecoin, Ethereum. The available methods are always shown up to date in checkout.
Open a support ticket in your account (or contact us on Discord) with your invoice ID within the warranty period. We’ll look into it and provide a replacement or a refund.
No. A valid email address is all you need to buy. Signing in with Discord is optional and gives you your order history, your keys in one place, support tickets and reviews.
Payment data is processed exclusively by the payment provider and never stored on our servers. The entire connection is TLS-encrypted. Discord sign-in only shares your public profile and email with us.
Sign in and open a ticket under Account → Support, or reach us on Discord. Always include your invoice ID for order questions so we can help right away.